Personalized Assistance

Experience the ACVB's team approach to sales. Once a meeting or convention is confirmed, a convention services representative is assigned to work with the group. Our convention services personnel will make the planning experience a smooth one by assisting the meeting planner with numerous details leading up to and during their event.

Some of their responsibilities include, but are not limited to the following:

1. Coordinate site inspections of hotels and offsite venues.
2. Assist with overflow housing needs.
3. Obtain welcome letters from Atlanta's Mayor and Georgia's Governor.
4. Assist clients in obtaining camera-ready hotel maps of the city.
5. Coordinate staffing of ACVB information/restaurant reservation booth at the Georgia World Congress Center with the client.
6. Put the client in touch with MARTA, Atlanta's rapid rail and bus system regarding any needs for customized visitor passes and information regarding the service.
7. Act as the liaison between the ACVB Marketing/Public Relations departments and the client.
8. International promotion opportunities through participation in the Delta Gateway Showcase and Southern Marketplace events. Additional promotional support will be given through our new point of contact in Brazil.
9. Provide brochures, slides, videos and portable displays for meeting promotion.
10. Link from client Web site to www.atlanta.net to increase attendee interest.
11. Organize pre-convention meetings with hotels, convention centers, and public safety officials.
12. Send out RFP's on behalf of the client to ACVB member companies for additional assistance, e.g. program speakers, transportation, and event planning companies.
13. Provide information on ACVB housing services via Passkey, Inc. and ITS.
14. Provide information on ACVB registration personnel.
15. Assist the meeting planner with suggestions pertaining to entertainment, private parties and receptions, key attractions, tours, dining, and shopping.
16. Answer questions related to events including questions from attendees and exhibitors.
17. Assist in the collection of group history pick-up reports.

For more information, please call 404.521.6681.